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Please contact us with the order number, phone number, and email address so that we create refund or replacement RMA for you.
If you do not remember your order number, you can look it up here
We will email you RMA instructions. If you have an AOL, HOTMAIL or MSN email account, please provide an alternative email address. The above mentioned servers often ignore emails from us.
Our USPS mailing address is:

ADAPTERZ.com
PO Box 640
San Marcos, CA 92079

Following are shipping guidelines for all returns to us:

For small items (under 1lb)
1. Please use bubble-padded envelopes
2. Use USPS First Class mail
3. Add delivery confirmation without signature option
For large items (over 1lb)
1. Please use free USPS Priority boxes
2. Use USPS Priority mail
3. Add delivery confirmation without signature option

Please read our warranty policy here.

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